Skribe — Law. ERLEDIGT. | FairPlane — Claim. ERLEDIGT. | UNOY — Work. ERLEDIGT.
Magazine

Onboarding & rollout

Four to six weeks. No IT mega-project. Real customer examples show how you put UNOY to productive use quickly — from the first conversation through to go-live.

implementation onboarding April 2026

UNOY

Outcome instead of Output.

April 2026

Not our theory — real timelines

Three real customers, three different tasks. You'll see here how long it actually took to reach the first productive use.

5W

FairPlane

flight rights

FairPlane handles flight-rights claims. Their challenge: reviewing, documenting and settling cases at scale.

The result after 5 weeks:

By week 3 the first 50 cases were running through UNOY automatically. After 5 weeks FairPlane had cut average handling time from 8 hours to 45 minutes per case.

4W

Skribe RA

mass proceedings

Skribe coordinates mass proceedings involving hundreds of clients. Manual administration didn't scale.

The result after 4 weeks:

After a successful pilot phase, Skribe could handle 300+ clients in parallel within one mass proceeding — fully automated from intake to the final report.

6W

WKO

SME advisor

The WKO wanted to build an SME advisor to help businesses with complex questions.

The result after 6 weeks:

The live advisor reached over 500,000 Austrian businesses directly after launch. UNOY has since processed 5,000+ enquiries per month — fully automated.

What happens in those weeks

No weekly reports about abstract activity. Here are the 4 concrete steps you go through.

1

We understand your work

1–2 weeks

Our onboarding team sits down with you — on site or remote — and understands your processes in depth. workshop, documentation, success criteria defined. By the end we have a clear picture of what UNOY should take.

2

We set up UNOY

1 week

Based on your processes, we configure UNOY. The automation is tailored exactly to your way of working, not the other way around. You don't have to change how you work.

3

You test with real data

1–2 weeks

pilot phase with real cases from your system. Your team sees how UNOY works, asks questions, suggests improvements. No risk: you decide afterwards whether it fits.

4

You work productively

Go-live

Full operation. UNOY now takes over the work while we support you with 24/7 support. First optimisations and adjustments follow after a few days in live operation.

What you don't need

Our rollout is designed so that you have to invest the minimum — nothing you don't already have.

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No IT team of your own

Our onboarding team handles every technical step. You only need to explain how you work.

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No months of training

Your team learns UNOY by testing, not in abstract training sessions. Learning by doing.

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No risk

Real data in the pilot phase. You see exactly what UNOY delivers before you decide.

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No vendor lock-in

You have full access to all your data at any time. Export in standard formats is always possible.

Imagine…

How it will feel tomorrow.

Three concrete scenarios show how your work changes — as soon as UNOY is running productively.

speed

Claims handling

Next month, 83 claims will come in. Normally it takes you 3 days to review them all. With UNOY they're all on the table within 4 hours — prioritised, documented, ready for sign-off.

That saves you 2.5 days a month.

description

Contract review

Your team has to review 200 contracts against your risk criteria. Normal: 4–6 weeks of manual work. With UNOY: 200 contracts analysed on the same day, review reports written and risks flagged.

That saves you 4–6 weeks per project.

mail

Customer journey

Every week 500+ new enquiries land in your inbox. With UNOY: 95% are classified, answered or routed automatically — before your team even sees them.

That saves you hours every day.

What you'll want to know now.

Do I need an IT team for the rollout? expand_more

No. You don't need your own IT team for the rollout. Our onboarding team handles configuration, technical setup and the pilot phase. Your team only needs to explain how you work and then test with real data.

What happens if we aren't satisfied after the pilot? expand_more

You test UNOY with real data before you decide. If the pilot phase shows that UNOY doesn't fit your task, you can stop at any time. No risk, no vendor lock-in.

How much time does my team need to invest? expand_more

On average 5–10 hours per week for coordination, testing and the pilot phase. That's less than you'd spend on the manual work that UNOY then takes over.

Can I start with UNOY for just one task? expand_more

Yes, absolutely. Many of our customers start with a single task — for example just mass proceedings or just claims handling. You can add more tasks later.

What does support look like after go-live? expand_more

After go-live you get 24/7 email support and access to our community. For critical questions or optimisations you can also book a Supported Setup that includes regular reviews and improvements.

What does the rollout cost? expand_more

The rollout is already included in your UNOY licence. There are no additional implementation costs for the workshop, configuration or pilot phase. You only pay for usage, not for the rollout.

Ready to begin?

See in 30 minutes how UNOY would work on your first task — with your real data and your questions answered.