Knowledge — How you work
Purpose-built for expert work — directly in your documents.
Without breaking the chain.
Without manual transfer.
With complete traceability.
Example — End-to-End
Step 01 · Intake
UNOY COIA is connected to Microsoft Outlook. The incoming email is automatically identified, read and understood.
Screenshot / video to come — Outlook intake
Screenshot / video to come — file structure
Step 02 · Structure
UNOY draws on the firm’s logic — Skills and structure. The file is set up correctly, every mandatory field is populated automatically and the process is captured systematically from the start.
No manual setup.
No forgotten mandatory fields.
Step 03 · Execute
UNOY automatically starts the right process.
The file is immediately complete and ready to work on.
Screenshot / video to come — workflow start
Screenshot / video to come — Word document drafting
Step 04 · Draft
UNOY creates every necessary document directly in Word — complete and correct.
Correct formatting, the right structure, complete content from the extracted data — no more manual drafting.
Step 05 · Verify
UNOY checks automatically:
Errors are caught before they happen.
Screenshot / video to come — review
Screenshot / video to come — OneDrive filing
Step 06 · Coordinate
UNOY coordinates the next step.
Step 07 · Deliver
The notice of representation is automatically prepared in the Outlook outbox for sign-off — every field correctly filled, ready to send.
The attorney only steps in where it makes sense.
Screenshot / video to come — Outlook sign-off
The Result
The difference
Without UNOY
With UNOY
Everything in between is handled by UNOY automatically — with Skills, workflows and COIA, under your control and fully documented.
What changes
Before
With UNOY
What you get done with UNOY
Everything that previously happened manually between email, Excel, Word and the firm system — now handled as one continuous automated task.
Intake & structure
Processing
Documents & output
Control & quality
Integration
Communication, documents, workflows and data — everything in one context. No switching between systems, no media break.
Left · Navigation
All conversations, assigned agents and teams clearly organised. Every chat is a self-contained context — with its own history, files and scope.
Centre · Chat
The central workspace: input field, with model and agent visible in the header, the tool bar below the input, and active Skills as badges. At any moment you can see what COIA has available.
Right · Context
Uploaded documents, active workflows, connected cloud storage. Everything the agent needs as context — viewable, swappable, under your control.
Every task starts as a chat. You write what you want done — COIA decides which agent replies, which Skills are active and which tools are used. Transparent, controllable at any time.
Conversations with the orchestrator. COIA picks the right agent, activates the relevant Skills and delivers results — with the model and tool selection visible.
Specialised roles with their own knowledge, own Skills and own access points. A contracts agent only sees contracts. A compliance agent only holds the governance Skills. Role-based separation as a core principle.
What the agent is allowed to do is your decision: file access, web research, email dispatch, document drafting — switch on per click. Every tool result is logged.
COIA works with three aligned knowledge layers — each with its own task and time horizon.
Layer 1
Durable, structured, curated: contracts, playbooks, processes, expertise. The base every agent builds on.
Layer 2
Medium-term, case-bound: everything that belongs to a client, a project, a case file. Cleared when the case is closed.
Layer 3
Short-term, conversation-local: what is said, uploaded, decided in this chat. Ends with the chat.
Mode 1
Maximum control. Every tool call, every document access is confirmed individually.
Mode 2
COIA acts autonomously within your rules. Exceptions are escalated.
Mode 3
COIA works through the task end-to-end; you review and sign off the finished result.
In 30 minutes we'll show you live: how you submit tasks and get results — controlled and traceable.